Refund policy

Avixa Return Policy

At Avixa, your satisfaction is our top priority. We want you to be delighted with your purchase, but if you’re not completely happy, we’re here to make returns easy and hassle free.

Our Return Policy

Eligibility
You can return any product within 30 days of delivery. To be eligible for a return, the item must be in new or like new condition, including all original tags, packaging, and accessories.

Free Returns
We offer free returns on all products. If you decide to return an item, please contact us to initiate the process and we will send you a prepaid shipping label for your return.

How to Return

Reach out to our customer service team at support@avixa.co to request a return.

Carefully pack the item in its original packaging.

Attach the prepaid shipping label we provide to the package.

Drop off the package at your nearest shipping carrier location.

Refund Process
After we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5 to 7 business days. Please note that the original shipping cost is non refundable.

Need Assistance
Our customer service team is here to help with any questions or concerns about your return. Contact us at support@avixa.co.

Thank you for shopping at Avixa. We appreciate your business and look forward to serving you again.